Frequently Asked Questions
Everything you need to know before you hit the open road.
How long does shipping take for motorcycle camping gear?
Orders are typically processed within 1-2 business days. Standard shipping usually takes 3-5 business days depending on your location relative to our distribution center.
What is your return policy for used equipment?
We accept returns on unused items in their original packaging within 30 days of purchase. For safety and hygiene reasons, gear that has been used in the field cannot be returned.
Do you offer international shipping?
Yes, we ship to most countries worldwide. International shipping rates and delivery times are calculated at checkout based on the weight of the order and the destination.
How can I track my order status?
Once your order ships, you will receive an email with a tracking number and a link to the carrier's website so you can monitor your package's journey.
What payment methods do you accept?
We accept all major credit cards (Visa, Mastercard, American Express, Discover), as well as PayPal, Apple Pay, and Google Pay for a secure checkout experience.
Are your products covered by a warranty?
Most of our gear comes with a manufacturer's warranty. If you experience a defect, please contact our support team, and we will assist you with the warranty claim process.